The Trust Signals Blog is a leading resource on trust in PR and marketing, authored by Scott Baradell.

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Scott Baradell

Trust Signals Live: Defining PR for a New Era

PR people say they do more than media relations—but what does that mean exactly, and how does it relate to marketing?

I offer my own take, along with...

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Scott Baradell

Trust Signals Live: The 'Breadcrumbs of Trust' That Lead to Purchase

I've begun broadcasting live on LinkedIn, Facebook and YouTube to get the word out about trust signals in anticipation of the book coming out soon.

...

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Scott Baradell

Kay Dean: Fighting the Scourge of Fake Online Reviews

Nine in 10 internet users rely on online reviews before making purchases today—but two-thirds of consumers are worried about being tricked by fake...

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Scott Baradell

Hany Farid: Why We Trust Synthetic Faces More Than Real Ones

Hany Farid, a professor at the University of California, Berkeley, is one of the world's foremost experts on the analysis of digital images,...

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Scott Baradell

Does Your Speaking Voice Inspire Trust?

As business leaders, we are always working to determine the best messages to communicate—to our customers, employees, investors, partners and others....

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Scott Baradell

Four Steps for Tech Companies to Win Back Customer Trust

Democrats and Republicans hardly agree on anything these days. But one thing they share is a growing distrust of Big Tech.

Big Tech — a group of...

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Scott Baradell

The Influence Continuum: Who We Trust in a Post-Truth World

By now you may have heard the term "post-truth." According to Oxford Dictionaries, it means "circumstances in which objective facts are less...

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Scott Baradell

Website Visitors Trust Confident Content. Can They Trust Yours?

You can feel it. You're working busily on copy for your company's website. You know how important it is—it's the first impression you leave about...

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Scott Baradell

The Fall of Stan Richards and the Rise of a New Era of Reputation Management

Note: first of two parts

Headquartered in Dallas, The Richards Group has long been one of the most successful advertising agencies in the United...

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Scott Baradell

8 Factors That Make or Break Brand Trust—and the Trust Signals Behind Them

Everybody's talking about brand trust these days, and for good reason. Buyer research shows that increasingly brand trust is the No. 1 factor that...

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