Gini Dietrich, a longtime friend and one of the PR profession's true thought leaders, invited me to share my thoughts on trust signals on her Spin...

Many customer review sites, such as Tripadvisor, G2 and TrustRadius, enable you to embed reviews of your company directly from their website onto...

When you were younger, did your parents ever ask you “If your friend jumped off a cliff, would you do it too?” 

Psychologist Robert Cialdini...

One of the most powerful forms of third-party validation for brands is news media coverage. Your website visitors are more likely to believe your...

A trust badge is an emblem on your website that is intended to instill trust in prospective customers. For ecommerce sites, trust badges are most...

My Quora friend Iva Anušić, a writer at the media monitoring company Mediatoolkit, invited me to participate in a blog post she recently published...

At the ripe old age of 23, the TRUSTe seal is the granddaddy of trustmarks. And while it's not quite as influential as it used to be, it's still...

Have you ever watched a road bicycle race? Typically, one person will be in the lead, with a group of competitors clustered immediately behind...

Nearly 60 percent of B2B marketing executives name “positioning our company as a thought leader” as one of their top marketing objectives.

One of...

To borrow a phrase from George W. Bush's now-famous critique of President Trump's inaugural address: people are believing some "weird shit" these...