The Trust Signals Blog is a leading resource on trust in PR and marketing, authored by Scott Baradell.

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Media & Third-Party Validation

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Brad Shorr

The Importance of Trust in B2B Lead Generation Strategies—and 10 Ways to Build It

B2B lead generation strategies differ in the details but have the same goal: to persuade target prospects to make a sales inquiry by phone or...

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Scott Baradell

Will the AP Stylebook Be the Next Casualty of the Trust Multiverse?

Mistress has been canceled, go figure! Who would’ve thought that mistresses would be canceled?"

So exclaimed outraged Fox News contributor Joe...

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Scott Baradell

The Long Tail of Spoken Truths

The term “speak your truth” may not be an Oxford Dictionaries’ Word of the Year like “post-truth,” but it has gained similar popularity in recent...

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Mackenzie Scott

Influencer Partnerships That Do (or Don’t) Strengthen Brand Trust

The late author Zig Ziglar once said, “If people like you they will listen to you, but if they trust you, they’ll do business with you.”

Building ...

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Scott Baradell

Making Sense of Facebook Recommendations: How They Work and Why They Matter

Google, Yelp and Facebook form a triumvirate of influence when it comes to online reviews, particularly for local businesses. Think of them as the...

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Scott Baradell

Make Your Brand a Star with Celebrity and Influencer Endorsements

Celebrity and influencer endorsements have been a powerful form of third-party validation for brands for centuries. One of their earliest uses as...

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Scott Baradell

First-Party Reviews: Google's a Fan, So Maybe You Should Be, Too

Third-party validation is one of the best ways to build trust online -- and one of the most powerful forms of validation is a positive review of...

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Scott Baradell

Review Gating: A Common Sense Approach

What is "review gating" and why should you care about it?

Review gating is when a business attempts to first find out if a customer’s experience...

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Scott Baradell

5 Factors That Make People Trust (or Distrust) Online Reviews

You can find customer reviews for virtually anything online today, from a $2 ballpoint pen to a $2 million enterprise software system. But no...

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Scott Baradell

What Twitter's New Blue Verified Badge Can Teach Us About Trust

A verified badge on social media has long been one of the most sought-after trust signals on the internet. Having that little blue checkmark next...

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