Review Gating: A Common Sense Approach
What is "review gating" and why should you care about it?
Review gating is when a business attempts to first find out if a customer’s experience...
What is "review gating" and why should you care about it?
Review gating is when a business attempts to first find out if a customer’s experience...
You can find customer reviews for virtually anything online today, from a $2 ballpoint pen to a $2 million enterprise software system. But no...
Once upon a time, if you wanted to visit the best steakhouse in Dallas, you’d ask a friend or relative for a recommendation. If you’re an old...
One of the most trusted forms of third-party validation is customer reviews of your business.
But customer endorsements come in various flavors,...
"Traditional analyst firms should be on the watch," TrustRadius CEO Vinay Bhagat told me in a recent MarTech Talk interview. "Paying for reports...
I recently read on Quora a well-written answer to the question, "What can companies do to mitigate a bad presence on Glassdoor?" The answer, by...