News, analysis and advice on brand trust

How B2B brands build the credibility that earns attention from buyers, journalists, and AI.

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Scott Baradell

16 Trust Badges to Turn Skeptical Visitors into Confident Buyers

A trust badge is any emblem, seal, symbol or icon intended to quickly establish trust with...

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Scott Baradell

Adding More Than Media Relations to Your PR Toolkit

My Quora friend Iva Anušić, a writer at the media monitoring company Mediatoolkit, invited me to...

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Scott Baradell

The TRUSTe Seal: Everything You Need to Know About the Granddaddy of Trustmarks

At the ripe old age of 24, the TRUSTe seal is the granddaddy of trustmarks. And while it's not...

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Scott Baradell

Ride with Bigger Partners to Build Customer Trust

Have you ever watched a road bicycle race? Typically, one person will be in the lead, with a group...

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Scott Baradell

Thought Leadership on Quora: How to Get Started

Nearly 60 percent of B2B marketing executives name “positioning our company as a thought leader” as...

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Scott Baradell

The Wacky World of Conspiracies Is No Fun for Brands

To borrow a phrase from George W. Bush's now-famous critique of President Trump's inaugural...

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Scott Baradell

Anatomy of a Customer Press Release

In June, I wrote a post for the Business Wire blog called "Rethinking the Customer Press Release:...

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Scott Baradell

Does Your Content Make Your Website’s Visitors Feel at Home?

Home.

Merriam-Webster defines it as “a familiar or usual setting; a congenial environment.” And...

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Scott Baradell

How Social Icons on Your Website Can Help or Hurt You

Placing social media icons on your website can be a double-edged sword.

Used well, these icons...

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Scott Baradell

Earn Trust with LinkedIn's "Mentioned in the News" Feature

As we've discussed before, LinkedIn and other social media sites are not sales platforms; they are...

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